ONLINE FORUM: COVID-19 BREAD AND BUTTER SERIES #1 PROTECTING THE TOURISM WORKFORCE 21 APRIL 2020, 9.00 PM

Dear Members,
 Kindly be informed that MATTA in collaboration with Star Media Group is organizing an Online Forum “Covid-19 Bread and Butter Series #1: Protecting The Tourism Workforce” on 21 April 2020, 9.00 pm. The Online Forum aims to provide insights on how the Covid-19 pandemic is impacting the tourism workforce alongside with the measures the industry can take to retain manpower and utilize talent during the crisis and post Covid-19 situations. 

►Register to the Online Forum: 21 April 2020, 9.00 PM: https://bit.ly/mattaseries1 

►Speakers:

  1. Nigel Wong, Honourary Secretary General, MATTA (Moderator)
  2. YBhg. Datuk Muhd Khair Razman Bin Mohamed Annuar, Deputy Secretary General (Policy and International), Ministry of Human Resources
  3. YBhg. Dato’ Mohd. Jeffrey Jaokim, Director General, Department of Labour of Peninsular Malaysia
  4. Mr Senthil, Legal Counsel,Vasaan, Chan & Chandran

Members are invited to participate in this Online Forum as this will be a good resource for tourism industry players, especially travel agencies and tour operators.  Should you have any query pertaining to registration, please contact [email protected].

Blogs by:
IADVENTURE ESCAPE TOURS AND TRAVEL SDN. BHD.
ROC: 1105482-D / KKPL No: 7849
Level-8.03, Menara TA One, 22, Jalan P. Ramlee,
50250 Kuala Lumpur. (Click here for map)
Phone: +603-2164 5555     Fax: +603-2181 8481

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SURVEY ON AIR TICKET REFUND ISSUE DUE TO COVID–19 PANDEMIC

Dear Members,

Kindly be informed that MATTA had recently issued a press statement, urging Airlines to provide standard refund instead of individual airlines credit note or voucher. MATTA is actively engaging the government to bring forward the concerns of IATA Accredited Agents in the tourism industry by compiling the data pertaining to outstanding refunds status. 

Herewith, we are conducting a simple survey amongst members seeking your cooperation in providing the following details in this survey. 

Google Form link as below:https://forms.gle/Yz2pLDtEHakLH6Fh8 

Kindly note the above information will be kept confidential for the use by MATTA only, and when we engage with the government during this period of time. 

We seek your kind cooperation for these information, and trust that you can submit your response by Friday, 24 April 2020, attn Nurashikin Abdul Halim at [email protected].

Thank you.  

SHAZLI AFFUAT GHAZALI

Blogs by:
IADVENTURE ESCAPE TOURS AND TRAVEL SDN. BHD.
ROC: 1105482-D / KKPL No: 7849
Level-8.03, Menara TA One, 22, Jalan P. Ramlee,
50250 Kuala Lumpur. (Click here for map)
Phone: +603-2164 5555     Fax: +603-2181 8481

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STATUS OF STAFF SITUATION IN TRAVEL AGENCIES

Dear Members,

We refer to the current situation of the COVID 19 Outbreak since January 2020, and the Movement Control Order (MCO), 18 March – 14 April 2020 which has affected our members business which has been reduced to zero. With no business, means no income. The situation is not clear when it will be over.

We have heard market talk that many many members have started to downsize their business and reducing their number of staff.

Herewith, we are conducting a simple survey amongst members to tabulate statistics of the number of staff been reduced. We seek your cooperation in providing the following details in this survey.


  Google Form link as below: https://forms.gle/WCpXJifYRwry6At78
 

Kindly note the above information will be kept confidential for the use by MATTA only, and when we engage with the government during this period of time.

We seek your kind cooperation for these information, and trust that you can submit your response via email  to MATTA office by Monday, 6 April 2020 to attn Pn Salbiah at [email protected].
 

Thank you.

NIGEL WONG

Honorary Secretary General MATTA                                                                   

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EMPLOYMENT RETENTION PROGRAM (ERP)

Dear Members,  

Kindly be informed of the Employment Retention Program (ERP), as implemented by the Government through PERKESO / SOSCO for companies that asked their staff to take unpaid leave during this period of time of the COVID-19 outbreak.

The ERP is an assistance of RM 600 per month for 6 months, starting from 1 March 2020. The main conditions are as follows:

  • The staff must be on unpaid leave from 1 March 2020.  
  • The staff concerned should be earning RM4000 or less per month.
  • The staff must be contributing to the EIS – Employment Insurance Scheme
  • The employer / company must apply for the staff
  • The assistance to be paid to the company who then to pay to the staff concerned.

Attached herewith, are further details and information on this ERP for your perusal and attention.

  1. Circular on ERP by PERKESO 
  2. Sample Application Form 
  3. FAQ on the ERP
  4. Info Graphics on the ERP
  5. Press Statement on ERP

Kindly be informed on the ERP as above.

Thank you.
NIGEL WONG

Honorary Secretary General MATTA    

MATTA News updated from www.matta.org.my

Blogs by:
IADVENTURE ESCAPE TOURS AND TRAVEL SDN. BHD.
ROC: 1105482-D / KKPL No: 7849
Level-8.03, Menara TA One, 22, Jalan P. Ramlee,
50250 Kuala Lumpur. (Click here for map)
Phone: +603-2164 5555     Fax: +603-2181 8481

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TOURISM AUSTRALIA UPDATES ON COVID-19

Dear Members,
Kindly be informed that MATTA received email from Tourism Australia with regards to the Australian Government had recently  introduced of new border control measures and travel restrictions aimed at controlling the spread of the coronavirus.   

At this time these measures are focused on outbound travel from China. Specifically, foreign nationals (excluding permanent Australian residents) who are in mainland China, are not allowed to enter Australia for 14 days from the time they have left or transited through mainland China.  

Australian citizens, permanent residents and their immediate family are still be able to enter Australia, but are required to self-isolate for 14 days from the departure from China.  

The above measures are current, but this is an evolving public health issue. Advice and restrictions could change. We encourage all travellers visiting or planning to visit Australia to seek the most up-to-date travel and health information prior to departure, and remain informed about changing conditions while in Australia.  

Tourism Australia maintains a travel alert section on Australiavisa.my which contains updated information on the latest travel advisories impacting Australia, and this currently includes COVID-19.     They would like to share the following information with you about the coronavirus:  

  • The World Health Organization (WHO) has declared the coronavirus outbreak a Public Health Emergency of International Concern.
     
  • The Australian Government has issued a travel health alert as a precaution, based on the latest and best medical advice.
     
  • Australia’s travel advice to China is at ‘Level 4 – Do Not Travel’.
     
  • Australia has in place temporary border restrictions for travellers arriving from China (as of 21 February 2020). These measures are being reviewed on a weekly basis. 
     
  • In Australia, there have been a small number of confirmed cases of coronavirus.
     
  • The Australian Government is monitoring the outbreak closely.
     
  • All Australian airports are open and, with the exception of flights to and from China, all international air services into Australia are operating as normal.
     
  • Australia has well-established measures and safeguards in place to deal with the threat of viruses including at our airports.
  • If you wish to apply an Australia ETA, you may do it as its valid for 12 months and multiple entry. Please submit your Australia Eta at https://www.australiavisa.my/
     
  • For more information visit the Australian Department of Health’s website.

  If your clients have any concerns about travel to Australia during this time, they strongly encourage you to refer them to the travel alert section or the Australian Department of Health’s website.  

Thank you.    

CYNTHIA TAN
VP Outbound Term 2019 – 2021

Blogs by:
IADVENTURE ESCAPE TOURS AND TRAVEL SDN. BHD.
ROC: 1105482-D / KKPL No: 7849
Level-8.03, Menara TA One, 22, Jalan P. Ramlee,
50250 Kuala Lumpur. (Click here for map)
Phone: +603-2164 5555     Fax: +603-2181 8481

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